First, you are going to need to restart your computer and log into Windows Safe Mode. To work on your computer in safe mode, Restart the computer. Go to the start menu to turn off computer, and select restart. As the computer restarts, you should see the progress bar at the bottom of the screen.
You need to press F8 about once every second. Keep pressing the F8 button before the progress bar gets to the right side. You should hear a beep. The screen that will come up is the Windows Start-up menu. Highlight "Safe Mode" and press Enter. Do not choose "Safe Mode with Networking"; you do not need that–just "Safe Mode". Wait for your computer to restart. Your icons will appear larger on your desktop, so don’t be alarmed. Your computer will also be slow in this mode and that is ok.
You will see the words "Safe Mode" in all corners of your screen to show you that you are in Safe Mode. You can now get rid of this nasty little Green AV Virus.
You are going to want to search for the following files on your hard drive and then delete them:
1. Gav.exe
2. mgrdll.exe
3. Delete the folder GAV
After you have found these files and folder, DELETE THEM. Go to your recycle bin and empty it. Right Click on your Recycle Bin and select Empty Recycle Bin or you can also double Click on your Recycle Bin and select Empty Recycle Bin.
Restart the computer, and allow it to boot normally. Don’t go back into safe mode. When your computer boots back up, the virus will be gone. This worked for me the first time I did it, hope it works for you too.
Tips:
- Always use an Antivirus Software to help keep your PC protected. If you can’t afford to buy one, there are free ones online.
- Keep your Antivirus Software up to date. There are new viruses that are developed every day.
- When something looks suspicious on your computer, don’t touch the file; write down what the file is saying and then put those words into Google and do a search.
- I recommend Avast Antivirus because it has an audible warning when viruses are found on your computer. I have had great success with this program.
