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Is Craigslist doing a disservice to job-seekers?


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Browsing Craigslist is one of my favorite pastimes; I can scarcely sing its praises enough. The majority of bigger-ticket items in our home have been updated through Craigslist, along with some exquisite, one-of-a-kind antiques. Even if you’re not looking for anything in particular and not planning to purchase, it’s relaxing to browse–like an antique shop that’s open 24 hours a day. The marketplace beauty of Craigslist, of course, is that it simply provides a cost-free forum for buyers and sellers, then sits back and doesn’t get in the way.

With a member of my family (and a couple of acquaintances) out of work for the past few months, however, and using Craigslist as one resource for job hunting, I have to say that I’m beginning to have some reservations about the wisdom of a completely hands-off policy where job postings are concerned. Employers have enthusiastically jumped on the Craigslist bandwagon, and list there first, rather than paying to have their openings posted on Monster.com or other job-search sites, or for an ad in the Sunday newspaper. And there’s nothing wrong with that.

Or at least, there shouldn’t be. However, since the economy has hit the fan and so many more people are out of work, I’ve noticed a disturbing trend among the postings.

Because the employers are allowed to be completely anonymous and have no oversight at all (look what happened to the banks, mortgage lending, and the stock market without any kind of standards to meet), many are taking advantage of today’s larger pool of job-seekers not to actually fill a legitimate position, but as a fishing expedition to–in the very words of a couple of them–“see what’s out there.”

In the past few months, I’ve seen this repeated at least half a dozen times. An applicant’s resume is selected; sometimes a telephone interview is even conducted; the candidates who make that cut will be called in for an interview–which more and more often involves half a day or more meeting several interviewers, accompanied by an unhealthy dose of stress and angst–full of hope at a chance to restore their lives to even a reduced chance of normalcy (as pay plummets according to supply-and-demand, and applicants become willing to apply for positions for which they are overqualified). They will double-check their interview clothes, sit through rush-hour traffic, pay a ludicrous amount for parking in a downtown garage; and they will come away feeling they did so well in the interview that they couldn’t possibly fail to be called back. They wait a day and conscientiously send a thank-you e-mail to all of the interviewing parties.

And then . . . nothing. A week goes by, then two. Finally, the aspiring applicant contacts the human resources representative, who will either tell them cheerily one of the following variations: “Oh, you know, we haven’t really opened that position yet. We just wanted to see what’s out there,” or “You know, we really liked you, but we had a meeting and decided not to hire for that position,” or “We decided to fill that position from within.”  No matter how they phrase it, what they are saying is, “there really wasn’t any job.”

All of the above are decisions that in human resources terms are simply irresponsible to have NOT been made before posting the position. While it may be some comfort to the candidate that they didn’t lose the position to another applicant, the employers’ ability to jerk the chains of the unemployed is wrong.

I’m not suggesting that Craigslist “get involved”–because that’s not what Craigslist is about. But I believe that Craigslist should require the employers to identify the names of their firms in their postings as part of their job-posting protocol, so that the job seeker knows where their resume is going; and secondly, that they should require the employer to check a box certifying that their posting is for a legitimate, open position, before they are allowed to publish their posting. Of course, they could just check that box anyway, or say that the situation changed after the fact–but the suggestion that it’s a way to make them accountable might give them pause and help to level the playing field. (I’m going to send this suggestion this to Craigslist.)

Any thoughts?

03.27.09


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Comments & Questions
Charlene Collins  Moderator:  - 79 Factoids | + 298 votes

I think companies that are hiring should identify themselves also. I've never really understood Craiglist. I saw where they charge $75 to post an ad.. that was when I just didn't go any further looking around.
posted 9 months ago
Sam Montana  Site Editor - 157 Factoids | + 979 votes

I know here they charge $25 per job listing. People really complained about that, but it did cut down on the work at home scam ads. You also have to be careful when going to one of these interviews, I have read some of these companies are phony.
posted 9 months ago
Clairsie Dotes  Site Editor - 123 Factoids | + 542 votes

Well, see, that shows what I (don't) know--as Sam and Charlene both point out, there IS a charge, which you'd think would discourage some of this. I'm still opposed to "blind" ads & would like to see some small means of making the employers feel that they could lose their posting privileges--perhaps a change in the Craigslist Employers' Guidelines.
posted 9 months ago
SY Kravitz  Fz Pro - 133 Factoids | + 654 votes

actually I know a few people who got great jobs (before the "fall) through Craig'slist, but I also know a few people who answered the ads and were "used" to brainstorm or to provide free ideas to the so-called employer. They were never called back, although their ideas (and sometimes their projects) were kept. I'm not so adamant about listing the employer by name, but I think the job lister should be required to check a box that says there is an actual opening available.
posted 9 months ago
Jerry Walch  Site Editor - 302 Factoids | + 843 votes

Actually Craigslist leaves a great deal to be desired in many areas. I use it to find work for my businesses but, more often then not, I never here back from the people that I contact in response to their listings to have work done. They show a lack of courtesy and consideration for my time and for the rime of every other professional that uses the list. People should either remove their ad when a job has been filled or relist with a note saying that the job has been filled. I always include a phone number with my responses so how difficult is it to pick up a phone and call me telling me that the job was filled? I'm slowly reaching the point where I only use the lst for buying things or for selling things.
posted 8 months ago
LondonFog  Fz Member - 0 Factoids | + 2 votes

I don’t like the anonymous listings. It can be awkward sending a resume to a company when you have no idea who it is. It could be a company you left on not such good terms. It could be a company you already turned a job down because of low pay or some other reason. Since I don’t know who they are I never put my address on my resume, just my name, phone number and email address at the top. It is hard to send a resume and hope for a call when you really don’t even know if they are a legitimate company.
posted 8 months ago
Kevin Leland  Moderator: Fitness - 171 Factoids | + 754 votes

I applied at a huge company, Senesco, who had a sign out. I did a lengthy online resume, followed up with many follow up phone calls, and finally weeks later, a hand delivered one -to find out (while parked under their "accepting applications" sign) that they were sitting on 500 applications that they barely started going through. How many friggin' applications does a company figure it needs to collect to find a qualified worker for an $20.00 an hour job? If everyone else had the same time into applying that I did (at least 3 hours) that's $30,000.00 worth of unemployed peoples time! If everyone else is equally qualified (if their resume is even looked at) that means we may have to apply for 500 jobs to get one...That's 1500 hours work -to find work. C'mon! In these terrible times companies offering jobs need to pull their heads out of their asses so that they don't pile more misery on top of to an already sad situation. Do we really need to legislate common courtesy? Good job pointing this out, and bringing out good information about Craigs List.
posted 8 months ago
Kevin Leland  Moderator: Fitness - 171 Factoids | + 754 votes

Should Employers be limited in the number of resumes they can accept? Could other guidelines for these critical times be enacted? Any Ideas? Anyone?
posted 8 months ago
Sam Montana  Site Editor - 157 Factoids | + 979 votes

No, if someone reads the ad late, they shouldnt be held out of that job opportunity.
posted 8 months ago
John E. Hubertz  Fz Contributor - 4 Factoids | + 18 votes

CL is home to a lot of viral spam and abuse. Sadly, the price of freedom is after you "assemble", you have some loose nuts leftover that get in the way. Be careful and ask first, would be my vote.
posted 8 months ago
Matt W. Wills  Fz Contributor - 8 Factoids | + 13 votes

I echo your feelings in this article ClairsieDotes. And I also agree with MisterWizard's comment that craigslist leaves a lot to be desired. And that also applies to the entire "online job hunting process," which can be a frustrating waste of time. My friends who have recently landed new jobs have gotten them by networking or applying for jobs directly through a company's own website.
posted 8 months ago
Sam Montana  Site Editor - 157 Factoids | + 979 votes

People I know who are getting jobs are usually applying in person and following up with a phone call or two. There is a fine line between being a pest and calling back. Some of these online applications are almost a waste of time, asking 100s of questions. Craigslist certainly has the job listings though compared to our newspaper. In the Sunday paper, there were only 2 pages of job ads. And some of that was just ads. And this is a metro area of about 3 million people.
posted 8 months ago
thesassydiva  Fz Author - 20 Factoids | + 78 votes

I have found several temporary positions through Craigslist. However, I do believe that some companies are just "fishing".
posted 8 months ago
Sharon Cece  Fz Author - 22 Factoids | + 146 votes

Excellent article. I have applied to many a CL ad which appeared to be a local employer, and it turned out to be nationalized "fishers" for potential employees. I believe that they should be required to post their company and other identifying data to avoid wasted time and energy applying to scammers. It is very frustrating to spend time composing a cover email, only to get the typical "do not reply" computer generated response emblematic of the scammers.
posted 8 months ago
Lorena Williams  Fz Author - 21 Factoids | + 134 votes

This is a very timely article and many "right on" comments. I refer to browsing the job ads on Craigslist as "kissing a lot of frogs trying to find the prince". I had another of those incredible time, gas, and anxiety wasting experiences this past Wednesday. Who knew that a title Account Manager actually meant Leads (from who knows where because they wouldn't say) Chaser in an 8 to 5 call center. On the phone they said "inbound only".....not true at all once you got there. Just gotta remember that "Time Wounds All Heels"
posted 3 months ago
Clairsie Dotes  Site Editor - 123 Factoids | + 542 votes

True--but career-wise, some of us don't have all that much time left!
posted 3 months ago
J.D.

Reading this article was very beneficial to me. I have been applying for job through CL and haven't so much as gotten a call back for anything but jobs that did not seem legit at all. It is very frustrating because I have the experience necessary for the majority of jobs for which I am applying. Recently I have been "pounding the pavement" and personally handing out my resume, but employers overwhelmingly want something for nothing at this time.

posted 2 months ago - delete
Clairsie Dotes  Site Editor - 123 Factoids | + 542 votes

Sometimes it really does help to know it's "not just you." And the employers during these times should be ashamed of themselves; they're squeezing the last iota of energy out of the remaining employees after their massive layoffs, and fueling that energy with fear in the knowledge that there are hundreds of desperate people who would be willing to take on their new giant workloads for half the price, just to have a job. I don't think Craigslist is inherently evil--but I do think they should require the employers to post their names. Good luck to you!
posted 2 months ago
SY Kravitz  Fz Pro - 133 Factoids | + 654 votes

I know many people who read Craigslist, but I am not one of them. Some one I know tried to find a car through the CL, but the list was either total bs or "sold" by the time he could reach the lister on the phone. The best approach to finding a job might be walking the pavement, if you can, or looking into vocational school for re-training in an area that has full employment (like nursing) and just hanging on. The alternative is to list your services on CL and see if there is interest in what you have to offer.
posted 2 months ago
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